5 February 2012, 8:58 am
Explain your issue in full detail here: I have been using Windows Live Mail to check my 3x Gmail, 1x Hotmail & 2x Personal Domains for over a year now 2 days ago my main GMAIL account stopped receiving emails. The is the error message: Unable to send or receive messages for the Gmail (me) account. Header download for the 'All Mail' folder did not complete. Could not download new messages from the IMAP server. Server Response: The server did not respond to this IMAP command before the connection was terminated. Server: 'imap.gmail.com' Windows Live Mail Error ID: 0x800CCC0F Protocol: IMAP Port: 993 Secure(SSL): Yes As you will see it stopped at the 'All Mail' folder, however yesterday it was stopping at the 'Inbox' folder which is at the top of the Folder tree. At the moment because it is further down the sync tree is manages to check other folders. I can log into my Gmail account online ok, IMAP and POP are both turned on. For problem solving I have downloaded and installed Thunderbird and setup the same IMAP account and it has no issues. I then went to my Windows 7 32bit laptop with Windows Live Mail 2011 and it also was unable to check mail for this account coming up with the same error. I then went to an XP machine which has Windows Live Mail for XP and it has the same problem. I had Comodo Firewall running on my computer and laptop I uninstalled it and restarted the computer and still same issue. I disabled Windows Firewall and restarted and still same issue. I have heard some people saying 'uncheck' the Synchronize Settings for the folders which has fixed the issue, I don't know why this would be considered a solution isn't that the whole idea of IMAP 'that is synchronizes' anyway my other gmail address work ok with this setting turned on so obviously it is not he problem. As for my IMAP settings they are EXACTLY the same as my other accounts. My thoughts are that the Gmail server is faulty, but it puzzles me why Thunderbird works and it is only Windows Live Mail for 1 account on any computer that fails. The only central point are router, ISP and Gmail servers, if it was the router why would it let Thunderbird and the other Gmail accounts work in WLM. On the first day of the problem I thought maybe Gmail had some account issue problems, but it has now been over 48 hours surely any account problems on Googles end would be rectified within a couple hours of the issue occurring. Please Also Include: Operating system (e.g. WinXP): Windows 7 x32 Program and version you use to access Gmail (e.g. Internet Explorer 7 or Outlook 2003): Windows Live Mail 2011 Your antivirus software (e.g. Norton 2007): AVG Internet Security 2011 Any extensions, toolbars or plug-ins: None Please answer in my mail id hameer88ram@gmail.com , contact@hameerram.com... Read More »
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