31 July 2010, 12:23 pm
I recently got a brand new Dell Studio 1458 because a dell technician messed up my computer when they were trying to fix it. So the new computer came in, it uses windows 7, and I downloaded Super AntiSpyware, Spybot, Malwarebytes Anti-malware, Eusing free registry cleaner, and the computer itself came with McAfee Security Center. I use Google Chrome as my main browser, but sometimes it just randomly freezes up on a page, the bottom of the screen blinks, and then the whole screen goes black. I've had this happen to me like 5-6 times, and I only got this computer the day before yesterday. One time the screen recovered, and there was a message on the bottom about a drive (or disk) not working. It was gone too quickly and I didn't see it. Twice when I reopened Google Chrome after I had to emergency shut down my computer and open it it had the message "Your preferences file is corrupt or invalid. Google Chrome is unable to recover your settings." I went to the google chrome help page, and it turns out that this was a bug for google chrome, and here's what the 'solution' said: "If you are annoyed by this problem and want to get it fixed in simplest way then open path c:/documents and settings\administrator\local settings\application data\google\chrome\use data\ I recommend to uninstall Chrome first Now if you are unable to delete the preference file Go to the folder USER DATA which contains the preference file Rename USER DATA folder to name "DELETE" or use any other random name to rename USER DATA folder in such a way that it doesn't affect next Chrome installation Install Google Chrome again Now this new installation will create a fresh folder USER DATA with Preference file of 9kb which will not be corrupt Note: The corrupt file is not getting replaced during next installation, so I changed the folder "USER NAME" to name "XYZ" or "DELETE" or any random name. So on the next installation the folder USER DATA is created again with fresh preference file. Hope you understand the logic. This will fix the problem permanently but you might not be able to delete the old folder DELETE or XYZ or the old preference file inside it " I couldn't find the file that I was supposed to rename under my name-PC, and the Default User file is locked so that even the administrator can't access it. I've ran my antispywares/virus/malware and registry scans under safe mode before, it didn't help.... Read More »
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